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Delivering Quality Service - Balancing Customer Perceptions and Expectations: Leonard L. Berry
Secondhand
R75.00
Closed
11 May 24 23:31
Shipping
Standard courier shipping from R60
R60 Standard shipping applies to orders under R100, in most areas in South Africa. R30 Standard shipping applies to orders over R100. Some areas may attract a R30 surcharge. This will be calculated at checkout if applicable.
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The seller has indicated that they will usually have this item
ready to ship within 5 business days. Shipping time depends on your delivery address. The most
accurate delivery time will be calculated at checkout, but in
general, the following shipping times apply:
Standard Delivery
| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
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Product details
Condition
Secondhand
Location
South Africa
Bob Shop ID
612273027
Delivering Quality Service - Balancing Customer Perceptions and Expectations: Valarrie A. Zeithaml, A Parasuraman, Leonard L. Berry (Hardcover)
