12.8V 200AH LITHIUM BATTERY - DREAM ENERGY

12.8V 200AH LITHIUM BATTERY - DREAM ENERGY

VOLTAGE: 12.8V
CAPACITY: 200AH
ENERGY STORAGE: 2560WH
MAX CHARGE VOLTAGE: 14.6V
CUT-OFF VOLTAGE: 10.8V
MAX CHARGE CURRENT: 100A
MAX DISCHARGE CURRENT: 100A
WARRANTY: 5 YEARS

Below are not covered:

Effects and damages due to loss, theft, fire, water, or a natural disaster.

Failure or damage caused by improper use, carelessness(knocks, dents, crushing, or accidents.

Failure or damage caused by unjustifiable repair or modification.

Warranties:
All inverters and batteries must be installed by a qualified electrical wireman or Master electrician with a valid registration with the Department of Labour. A valid electrical certificate of compliance (COC) must be issued once installed, specific to the installation of the backup or solar system. The installation must be compliant with SANS 10142 and ALL its parts. Any warranty claim submitted without installation photos, a valid COC and proof of a qualified wireman/master electrician installing the unit, can be rejected and will render the warranty claim null at void.

We appreciate your recent purchase of our high-quality 12.8V 100Ah battery. We understand the importance of a reliable power source, and we are committed to ensuring your utmost satisfaction with our product. To provide you with the best possible experience and to maintain your manufacturer warranty, we kindly ask that you adhere to the following guidelines:

Manufacturer Warranty Details:Your battery is covered by our comprehensive manufacturer warranty, which safeguards your investment against any defects in materials or workmanship. The warranty period begins from the date of purchase and extends for 5 Years. During this period, we will repair or replace any battery that fails to perform due to manufacturing-related issues.

Preservation of Original Packaging:To support your warranty claim, it is imperative to retain the original packaging in which the battery was shipped. The original packaging ensures the safe storage and transportation of the battery in case any service is required.

Proper Maintenance and Care:To prolong the life of your battery and maintain the validity of the warranty, please observe the following maintenance recommendations:

a. Charging: Charge the battery using a compatible charger specifically designed for lithium-ion batteries. Avoid overcharging or deep discharging, as this may adversely affect the battery's performance and warranty coverage.

b. Storage: Store the battery in a cool, dry place away from direct sunlight and extreme temperatures. It is advisable to maintain a charge level between 20% and 80% when the battery is not in use for extended periods.

c. Usage: Avoid subjecting the battery to excessive physical stress, vibration, or impact. Refrain from using the battery in environments with extreme temperature variations.

d. Cleaning: Periodically clean the battery terminals and connectors to ensure optimal conductivity. Use a dry, lint-free cloth for this purpose.

e. Safety Precautions: Observe all safety instructions provided in the user manual. Do not attempt to disassemble, modify, or repair the battery yourself, as this may void the warranty.

In the event that you encounter any issues with your battery or have any questions regarding maintenance or warranty coverage, please do not hesitate to contact our dedicated customer support team at [customer support contact details]. We are here to assist you and ensure that your experience with our product meets and exceeds your expectations.

Thank you for choosing Our Product for your power solution needs. We look forward to serving you and providing you with reliable and efficient power for years to come.