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During transportation, the bristles of the brush may bend or unfold slightly. This will not affect the functionality of the brush. Although we warn against this, if you want to align the bristles, you can submerge the filter in hot water (~180 degrees Fahrenheit) for 3 to 5 minutes. Warning, don't burn yourself.The foam filter may be slightly deformed during transportation. Stretch the foam filter to return it to its normal shape.Please also note: this is not an original Eufy or Ecovacs product and is not covered by any Eufy warranty. Eufy or Ecovacs brand names and logos are registered trademarks of their respective owners. The use of Eufy or Ecovacs brand names, model numbers, or part names for this product is only to prove compatibility.Not suitable for Eufy RovoVac 11S, RoboVac 15C, RoboVac 30CMax models (such as Eufy 11s Max) and non-Max models (such as Eufy 11s) are completely different.Colour: as shownMaterial: plasticPackage Contents:1 * Roller brush4 * Filters1 * Cover6 * Side brushes1 * Cleaning brush1 * ScrewdriverOnly the above package content, other products are not included.Note: Light shooting and different displays may cause the color of the item in the picture a little different from the real thing. The measurement allowed error is +/- 1-3cm.