| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
The 2.4GHz Omni Antenna VP 12dBi is a high-gain, vertically polarised omnidirectional antenna engineered for reliable 2.4GHz wireless deployments. Delivering 12dBi gain, it provides extended coverage and consistent 360-degree signal propagation, making it ideal for base station and point-to-multipoint applications. The DC-grounded design enhances protection against static discharge and environmental electrical buildup, improving equipment longevity and network stability. Built for outdoor installations, it offers durable construction suited to demanding WISP, CCTV, and broadband environments.