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Remote areas: | 3-5 business days |
Often, just one line can turn a difficult situation around or stop trouble in its tracks:
I decide who pushes my buttons.
I'll forgive myself right now.
I'm sorry if I gave you the impression you could talk to me like that.
I understand you completely, and I would like something else.
This isn't against you, it's for me.
Drawing on more than two decades' experience as a leadership and life coach, Karin Kuschik demonstrates how a well-chosen sentence can provide much-needed clarity, offering up an effective solution even in the heat of the moment.
Combining entertaining storytelling with practical tips and examples, Karin shows how purposeful words can have a freeing effect, how they make us strong, calm and confident, ready to win respect, meet challenges and take control.