EltoroTrading is an importer of photographic equipment, from aim and shoot cameras to advanced SLR cameras and associated lenses, flashes etc. We have an office in Naboomspruit, Limpopo Province in South Africa, as well as in Jackson, Tennessee in the USA.
THE PRICE
All our prices as listed on Bidorbuy is the final amount that needs to be paid, plus shipping as per the listing. No taxes or any extra charges are ever added after the sale, as this is against Bidorbuy rules, and should be included in the price in the first place.
WARRANTY
EltoroTrading warrants to the original end-user purchaser, when delivered in new condition in its original container, that the product will be free from defects in materials and workmanship under normal use and service for a period of one (1) year from the date of original purchase. Product returned to a EltoroTrading South Africa and proven to be defective upon inspection will, at EltoroTrading's sole discretion and without charge, be (a) repaired utilizing new, remanufactured, repaired and/or recycled parts; (b) exchanged for a new Product or; (c) exchanged for a refurbished Product, as determined by the repair facility. Warranty exchange or replacement does not extend the original warranty period of the Product.
THIS WARRANTY DOES NOT COVER ANY ACCESSORIES.
We can also supply additional Mack World Wide warranties, ranging from extension of the standard warranty conditions by the manufacturer, to Diamond coverage which is more like an insurance policy, covering even impact damage, water damage etc.
CANCELLATION AND RETURNS
A cancellation fee of 10% of the value of your purchase is charged in any event where an order once placed, needs to be cancelled by the buyer. Should you receive your purchase and within 7 days of delivery find that, for any reason not covered by our warranty policy you would rather return the item (i.e. the camera is too complicated, etc.) a refund of 80% of the original purchase price minus shipping would be done by EltoroTrading upon receipt of the item in the original condition, and in the original packaging.
TRANSFER OF RISK
EltoroTrading remains the owner of the item until it has been collected/delivered, and as such are responsible for loss or damage in transit. If a parcel is collected from the Post Office or delivered by a courier and you suspect that it is damaged or tampered with, do not accept delivery and notify EltoroTrading. You will be refunded or a replacement unit in similar condition sent without delay.
