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A Complaint is a Gift (Using customer feedback as a strategic tool) by JANELLE BARLOW & CLAUS MOLLER

Secondhand 1 was available
R20.00
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R65.00 Standard shipping applies to orders under R100.00, in most areas in South Africa. R35.00 Standard shipping applies to orders over R100.00. Some areas may attract a surcharge surcharge. This will be calculated at checkout if applicable.
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The seller has indicated that they will usually have this item ready to ship within 3 business days. Shipping time depends on your delivery address. The most accurate delivery time will be calculated at checkout, but in general, the following shipping times apply:
 
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Main centres:  1-3 business days
Regional areas: 3-4 business days
Remote areas: 3-5 business days
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Product details

Condition
Secondhand
Location
South Africa
Customer ratings:
Product code
misc
Bob Shop ID
70966784

                   
     

Very light creases on cover and spine.

Good condition.

All postage done via SA Post Office.

PLEASE CONTACT SELLER IF YOU WANT TO COMBINE ORDERS.

  INSURANCE IS NOT INCLUDED if not requested.

 RESPONSIBILITY & GUARANTEES

Loss/Damage in Transit: Shipping via SAPO is at the Buyers Choice, Risk & Onus

We do not accept responsibility for items that have gone astray or are lost or have been damaged or tampered with during transit. Issues with SAPO are the responsibility of the Buyer, upon request we will supply a copy of the receipt for the parcel containing the tracking no. via email and the onus is on the RECIPIENT to make further claim against S.A.P.O. - the only exception is where the optional additional Insurance has been opted for at the charge of 2% of the parcel cost in which case we will offer a refund or replacement.

 

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Customer ratings: 1 ratings

Excellent
13 Aug 2012