| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
The AJAX Hub 2 Plus (White) is an advanced, enterprise-grade control panel for the Ajax security system, designed to ensure unparalleled communication reliability with its four independent channels: two SIM card slots (2G/3G/4G/LTE), Ethernet, and Wi-Fi. This central device manages up to 200 wireless devices and 200 users, supporting visual alarm verification with MotionCam detectors, delivering photo confirmations in as little as 9 seconds. It utilizes proprietary Jeweller and Wings radio technologies for secure, encrypted two-way communication with a range of up to 2,000 meters, and enables complex automation with up to 64 scenarios. Running on OS Malevich, it offers robust anti-sabotage features, protection against cyberattacks, and ensures continuous operation for up to 15 hours on its built-in backup battery.
