| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
The Aqara Camera Hub G5 Pro CH-C03D-GRAY is a wired security camera with PoE (Power over Ethernet) support and an integrated smart home hub for Matter, Zigbee 3.0, and Thread protocols. It captures 2K (2304 x 1296) resolution video and offers a 152° wide-angle view with pan and tilt functionality (340° horizontal, 60° vertical) for comprehensive area coverage. Features include local AI-powered facial recognition, pet detection, and human recognition to differentiate alerts. The device supports two-way audio and offers multiple storage options, including local microSD card storage (up to 512GB) and cloud storage. It has a built-in privacy shutter and is designed for indoor use.Key Features:2K (2304x1296) Video Resolution152° Wide-Angle Lens with Pan & TiltPoE (Power over Ethernet) SupportIntegrated Matter, Zigbee 3.0, Thread HubLocal AI: Facial, Pet, Human RecognitionLocal Storage (up to 512GB microSD)
