| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
The Aqara CH-H03 G3 Wireless Camera Hub is a versatile 2K (2304x1296) pan-and-tilt security camera that doubles as a comprehensive smart home hub, supporting both Zigbee 3.0 and Wi-Fi (2.4/5 GHz). Featuring local AI-powered facial and gesture recognition, it enables personalised automation scenarios and enhanced monitoring. The camera offers a wide viewing angle with 360° pan and 45° tilt, infrared night vision, and local storage via microSD (up to 128GB). As a hub, it securely connects and manages a wide range of Aqara Zigbee sensors and devices, providing voice control compatibility with major ecosystems like Apple HomeKit, Amazon Alexa, and Google Home, along with built-in IR control for legacy appliances. Its USB-C port allows for flexible power options and wired Ethernet connectivity via an adapter (not included).
