| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
The Aqara CH-C01 Hub Camera G2H Pro is a compact 1080p Full HD indoor camera that serves as a versatile smart home hub, supporting Zigbee 3.0 devices for comprehensive automation. It offers a wide 146° viewing angle, enhanced infrared night vision, and local storage capabilities via microSD card (up to 512GB) or NAS. Beyond surveillance, it acts as a central bridge for Aqara Zigbee sensors and devices, enabling compatibility with multiple smart home ecosystems including Apple HomeKit (including HomeKit Secure Video), Amazon Alexa, Google Home, and IFTTT. The G2H Pro provides real-time alerts, two-way audio communication, and supports advanced features like customisable alarm sounds, all within a sleek design that offers flexible placement options.