| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
The Aqara HM1S-G02 is a powerful and versatile Zigbee 3.0 smart home M1S Gen2 hub designed to be the central controller for a wide range of Aqara sensors and devices. It features an integrated 2W speaker for alarm tones, chimes, and custom ringtones, alongside a 16-million-color RGB LED night light that doubles as a visual alert. With built-in Wi-Fi (2.4 GHz) connectivity, the M1S Gen2 supports up to 128 Aqara child devices and seamlessly integrates with major smart home ecosystems including Apple HomeKit, Amazon Alexa, Google Home, and IFTTT, enabling advanced automation and voice control. It enhances security with comprehensive alarm modes and provides robust local processing capabilities for reliable smart home operation.