| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |

1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
The Aqara Touchscreen Dial V1 DS-K01D is a smart wall switch combining a haptic rotary dial and a 1.32-inch touchscreen for precise control over your smart home environment. It integrates two relay switches and six wireless switches to manage multiple Aqara devices. Users can adjust settings by sliding, clicking, or rotating the dial, receiving tactile and audible feedback for accurate adjustments. The switch includes built-in sensors for monitoring indoor temperature and humidity, enabling automated climate control. A proximity sensor activates the screen on approach, conserving energy and reducing light pollution. The customisable screen can display time, weather, and device status. Connectivity is provided through dual-band Wi-Fi, with support for Apple HomeKit, Home Assistant, Alexa, and Google Home ecosystems.
Key Specifications: Control: Rotary dial, touchscreen, haptic feedback, Switches: 2x relay, 6x wireless, Screen: 1.32-inch round touchscreen, Sensors: Temperature, humidity, proximity, Connectivity: Dual-band Wi-Fi (2.4GHz/5GHz), Compatibility: Apple HomeKit, Home Assistant, Alexa, Google Home.