AQUAMAX (By POOL DC) equipment products are covered by a warranty against defects in material and workmanship. The warranty period for all AQUAMAX equipment products is 24 months, calculated from the date of purchase. This warranty specifically covers any defects in materials and workmanship on the product itself. It does not cover travel, installation, or labor costs associated with the removal and reinstallation of the product. All electrical components within the electrical terminal box are not covered in this warranty unless a surge protector is installed to protect the pump during loadshedding.
Sole Obligation of AQUAMAX and Distributors: In the event of a warranty claim, AQUAMAX or its authorized distributors have the sole obligation to the end user, and they have the following options:
- Repair: If any AQUAMAX product or parts are found to be defective in material or workmanship, AQUAMAX will repair the product or parts at no cost to the customer. The repair will be carried out promptly to ensure your pump is back in working condition.
- Replacement or Credit: In unusual circumstances and at their discretion, AQUAMAX or its authorized distributors may choose to replace the defective product or issue a credit note at the original purchase price (excluding delivery/shipping costs) for the defective goods or parts. This option will be exercised within 7 days of the purchase date.
Surge Protector Recommendation: Due to load shedding, it is important to install a surge protector to the DB box to safeguard your AQUAMAX equipment from electrical surges and fluctuations.
Limitations and Exclusions: Please note that this warranty constitutes the entire warranty with respect to the goods and supersedes all other warranties, expressed or implied, including any implied warranty by distributors, salespersons, or fitness for a particular purpose. It is crucial to comply with the provisions of the manual and accepted engineering practices to maintain the validity of the warranty.
The warranty does not cover damages or delays caused by failure to comply with the provisions of the manual or accepted engineering practices. Additionally, the warranty does not cover warranty periods for repaired or replaced goods, which remain as specified from the original purchase date.
We recommend keeping a copy of your purchase receipt as proof of the purchase date for warranty claims.
For any warranty inquiries or claims, please contact your authorized AQUAMAX distributor or the place of purchase. They will guide you through the process and provide the necessary assistance.
Thank you for choosing AQUAMAX. We stand behind the quality of our products and are committed to ensuring your satisfaction.
