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Regional areas: | 3-4 business days |
Remote areas: | 3-5 business days |
Title: Beyond Customer Service
Sub Title: Keeping Customers for Life
Author: Richard F. Gerson
Publisher: Crisp Publications
Year: 1992
Number of pages: 88
ISBN: 9781560521150
Synopsis: Attracting new customers. Meeting and exceeding expectations. Keeping traffic returning to your door. Every company can achieve outstanding customer service. In fact, nothing is more critical to long-term success. No matter what products or services you bring to market, it's all about making people choose you first and making them glad they did. Learn the strategies that work and methods that will set your company apart.
Condition: Used
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