Main centres: | 1-3 business days |
Regional areas: | 3-4 business days |
Remote areas: | 3-5 business days |
Now fully revised and updated--a powerful customer-focused tool for business improvement Now in a Second Edition Business Process Mapping is a powerful tool that offers a solid understanding of any given process as well as the methods for that process to be more effective and ensures that true value is being provided to customers.
TITLE: Business Process Mapping
AUTHOR: J. Mike Jacka
SKU: 9780470444580
PUBLISHER: John Wiley and Sons Ltd
DATE PUBLISHED: 08/06/2009
PLACE PUBLISHED: United Kingdom
PAGES: 336
BINDING: Hardback
LANGUAGE: English
DIMENSIONS: 166 mm x 236 mm x 24 mm
WEIGHT: 662 gr