Buyer Protection Programme

Buyer Protection Programme The Bob Shop buyer protection programme is designed for your peace of mind.

Minimum cover now doubled to R2,000

We've got your back We've got you covered in the unlikely event that something goes wrong with your purchase on Bob Shop. We will protect you if a seller does not send you the item you purchased or if the item is materially different to what was advertised.

It just works. Successful buying and selling 24/7/365. Still partying like it's 1999... Yes, we've been around that long. Rate this! Our rating system helps you shop. Your secret's safe with us. We love to share just not our customer data. Feel as good as new. Most of what we sell is brand new. Trust can't be bought. It's about the only thing we don't sell. How it works Get in touch First contact the seller to try resolve the issue. Not resolved? If your issue is not resolved within 3 days, contact us. Your money back If we can't resolve the issue, our Buyer Protection will kick in. What's covered Drop & Shop 100% Verified sellers Up to R5,000 Other sellers Up to R2,000 Stores Basic Up to R7,500 Advanced Up to R10,000 Premium Up to R12,500 Shipping fees are not covered. Secure payments Only payments made by any of the following methods will qualify for buyer protection. Shop with confidence Learn more about the conditions, exclusions and the level of protection you enjoy on Bob Shop.

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