| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
600 Denier: A strong, tightly woven fabric known for its durability, abrasion resistance, and long-lasting quality
300 Denier: A lightweight yet durable fabric known for its resistance to wear and tear, offering reliable protection
Imitation: Refers to a material or product made to look like another, often replicating its appearance or texture at a more affordable cost
Linen: A natural fabric made from the fibers of the flax plant, valued for its strength, breathability, and moisture-wicking properties
Insulated Inner Lining: A protective interior layer designed to maintain temperature by keeping contents hot or cold, offering durability and effective thermal insulation
