| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |









DOWN-TO-EARTH TACTICS FOR TURNING PEOPLE PROBLEMS INTO OPPORTUNITIES;SOFTCOVER;PUBLISHED IN 2007;310 PAGES WITH LINE ILLUSTRATIONS;PLEASE SEE IMAGE OF THE BACK COVER FOR A SYNOPSIS OF THE CONTENTS;BOOK IN A GOOD CONDITION AND INTERNALLY CLEAN.