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Customer What? The Honest and Practical Guide to Customer Experience (Inscribed by Author) | Ian Golding Publisher: Published by Author (2018) ISBN: 9781527222168 Condition: Very good. Minor rubbing and edgewear to covers. Small creases to top corners of front cover and first few pages. Minor smudes to fore edge textblock. Text is clean. Well bound. Binding: Softcover Pages: 187 Dimensions: 28 x 21,5 x 1,4cm SKU: IZb0783 Weight: 0,95kg Price: R150,00 +++ by Ian Golding +++ Please see photo for synopsis/table of contents/more details of book.