Delivering Quality Service - Balancing Customer Perceptions and Expectations: Leonard L. Berry

Delivering Quality Service - Balancing Customer Perceptions and Expectations: Leonard L. Berry

1 available / secondhand
R75.00
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Product details

Condition
Secondhand
Location
South Africa
Bob Shop ID
644713227

Delivering Quality Service - Balancing Customer Perceptions and Expectations: Valarrie A. Zeithaml, A Parasuraman, Leonard L. Berry (Hardcover)


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