| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |

1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
Dell AlienWare 16: Intel Core Ultra 9 275HX (36MB, up to 5.4 GHz), 32GB (2x16GB) 5600MT/s. DDR5, 1TB SSD PCIe NVMe M.2, 16.0" WQXGA (2560x1600) 240Hz ComfortViewPlus, Nvidia GeForce RTX 5070 8GB, MediaTek Wi-Fi 7 MT7925 2x2 + Bluetooth, RGB Backlit Keyboard, Battery 6 Cell, Power Supply 280W, Operating System Windows 11 Pro, Service 3 Year Basic Onsite