| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |

1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
Dell Pro 16 PC16250 Intel Core Ultra 5 235U vPro (12 TOPS NPU, 12 cores, up to 4.9GHz), 32GB: 1 x 32GB, DDR5, 5600MT/s (5200MT/s with Intel Core processors), 512GB SSD, Integrated Intel graphics for Intel Core Ultra 5 235U vPro processor, Fingerprint Reader, vPro, FHD HDR + IR Camera, Facial Recognition, TNR, Camera Shutter, Microphone, 2x2, 802.11ax, Bluetooth 5.3 wireless card, 16", FHD+, IPS, Anti-Glare, FHD IR Camera, 65W AC adapter, USB Type-C,E4 Windows 11 Pro, 3 Year ProSupport Warranty