| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |

1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
Dell Pro 16 PC16250 Intel Core Ultra 7 255U (12 TOPS, up to 5.2 GHz), 16GB (1x16GB) 5600Mt/s DDR5, 512GB SSD PCIe M.2, 16.0" FHD+ (1920X1200) AntiGlare 300nits, Integrated Graphics, Fingerprint Reader, FHD/IR Cam/Mic, Intel Dual Band Wireless AX211 Wi-Fi 6/6E + Bluetooth, Backlit Keyboard, 3Cell, 65W, Windows 11 Pro, 3 Year ProSupport Warranty