Effective Apology: Mending Fences Building Bridges and Restoring Tru - John Kador

Effective Apology: Mending Fences Building Bridges and Restoring Tru - John Kador

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Condition
New
Location
South Africa
Product code
9781576759011
Bob Shop ID
625318549

Making apology work in the real world when and how to apologize in what medium and how to make it stick is made clear through over seventy examples of good and bad apologies drawn from the news popular culture and the experiences of Kador his clients and his friends.

TITLE: Effective Apology: Mending Fences Building Bridges and Restoring Trust

AUTHOR: John Kador

SKU: 9781576759011

PUBLISHER: Berrett-Koehler

DATE PUBLISHED: 01/05/2009

PLACE PUBLISHED: United States

PAGES: 288

BINDING: Paperback / softback

LANGUAGE: English

DIMENSIONS: 55 mm x 85 mm x 8 mm

WEIGHT: 1 gr

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