Effective Apology: Mending Fences Building Bridges and Restoring Tru - John Kador

Effective Apology: Mending Fences Building Bridges and Restoring Tru - John Kador

1 available / new
Only 1 left – grab it before it’s gone!
R240.00
Shipping
R35.00 Standard shipping using one of our trusted couriers applies to most areas in South Africa. Some areas may attract a R30.00 surcharge. This will be calculated at checkout if applicable.
Check my rate
The seller has indicated that they will usually have this item ready to ship within 3 business days. Shipping time depends on your delivery address. The most accurate delivery time will be calculated at checkout, but in general, the following shipping times apply:
 
Standard Delivery
Main centres:  1-3 business days
Regional areas: 3-4 business days
Remote areas: 3-5 business days
Seller
Get it now, pay later

Product details

Condition
New
Location
South Africa
Product code
9781576759011
Bob Shop ID
631659004

Making apology work in the real world when and how to apologize in what medium and how to make it stick is made clear through over seventy examples of good and bad apologies drawn from the news popular culture and the experiences of Kador his clients and his friends.

TITLE: Effective Apology: Mending Fences Building Bridges and Restoring Trust

AUTHOR: John Kador

SKU: 9781576759011

PUBLISHER: Berrett-Koehler

DATE PUBLISHED: 01/05/2009

PLACE PUBLISHED: United States

PAGES: 288

BINDING: Paperback / softback

LANGUAGE: English

DIMENSIONS: 55 mm x 85 mm x 8 mm

WEIGHT: 1 gr

Add to cart

Recently viewed

See more
Bush insulating m3 2.95x3.55x6.0x3.1x2.0 to-220d
R2.15
3×6m material backdrop
R1,999.00
Tornado GR. MK1 RAF Revell 04705 1/32
R1,250.00
Bundersrepublik Deutschland Coin Set - Germany - D as per photo
R399.00 1 bid

Similar products

Effective Communications in Easy Steps - Nick Vandome
R285.00
Fundamentals for Effective Mentoring, Raising Giant Killers
R120.00
Beyond Success: The 15 Secrets to Effective Leadership and Life Based on Legendary Coach John Woo...
R60.00
Marketing Judo: Building Your Business Using Brains, Not Budget by John Barnes
R149.00