Effective guest house management - HENNING,R

Effective guest house management - HENNING,R

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Product details

Condition
New
Location
South Africa
Product code
9780702165153
Bob Shop ID
644018254

This edition covers all aspects of the establishment and management of a guest house including: the business plan; physical planning and layout; the guest cycle from first contact to reservations to check-out; guest services; effective marketing.

TITLE: Effective guest house management

AUTHOR: HENNING,R

SKU: 9780702165153

PUBLISHER: Juta Academic

DATE PUBLISHED: 04/02/2004

PLACE PUBLISHED: South Africa

PAGES: 210

BINDING: Book

LANGUAGE: English

DIMENSIONS: 168 mm x 245 mm x 15 mm

WEIGHT: 500 gr

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