Main centres: | 1-3 business days |
Regional areas: | 3-4 business days |
Remote areas: | 3-5 business days |
This edition covers all aspects of the establishment and management of a guest house including: the business plan; physical planning and layout; the guest cycle from first contact to reservations to check-out; guest services; effective marketing.
TITLE: Effective guest house management
AUTHOR: HENNING,R
SKU: 9780702165153
PUBLISHER: Juta Academic
DATE PUBLISHED: 04/02/2004
PLACE PUBLISHED: South Africa
PAGES: 210
BINDING: Book
LANGUAGE: English
DIMENSIONS: 168 mm x 245 mm x 15 mm
WEIGHT: 500 gr