| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
The EPS External Battery Bank (EPS-EBB) is a high-capacity, reliable solution designed to expand the runtime of 6KVA and 10KVA rackmount UPS systems. Engineered for seamless integration, it provides additional backup power to ensure continuous operation of critical IT infrastructure, servers, and networking equipment during extended outages. Its robust construction and compact, rackmount-friendly design make installation straightforward while maintaining organized and efficient use of space. The EPS-EBB delivers dependable performance, enhanced system reliability, and peace of mind for mission-critical applications where uninterrupted power is essential.
