Main centres: | 1-3 business days |
Regional areas: | 3-4 business days |
Remote areas: | 3-5 business days |
| ||||||||||||||
We do not offer false certificates! Please do not be fooled by such gimmicks.You have our 100% and unconditional guarantee that all our items are as described and treatments are fully disclosed. We do not make our own certificates, or use Gemval!, any certificate we supply, Payment can be made via Paypal or Bank transfer to our UK bank. | You may combine many items free over 20 days and pay only one shipping charge! Established customers, may request a longer combining period. - Registered Airmail (no weight limit) 3-8 weeks - R60 - no on-line tracking - not recommended for orders over R1,500. - FedEx (400gr/2000cts weight limit) 3-7 days - R450 - on-line tracking - we recommend all orders over R1,500 be shipped via FedEx! *If you decide not to use this method, we will not be held responsible for losses! *ALL ORDERS OVER R10,000 WILL BE SHIPPED FREE OF CHARGE VIA FEDEX!! | You will receive an automated mail should you contact us, this will contain all the details you need regarding payment and shipping. We will answer other queries A.S.A.P. Emails are usually answered twice a day, mornings and evenings. Please allow some more time at week-ends as we do occasionally take a day off. We do not ignore emails, so if you do not receive an immediate reply, please be patient, there will be good reason for the delay! Feedback is very important to us. If you have a problem with any of our items, please contact us immediately and we 100% guarantee to resolve your complaint. All we ask is that you at least give us a chance to rectify any mistake, before you leave neutral or negative feedback. Remember, we are here to help! | ||||||||||||