| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
Shows management how to not merely give good service but how to exceed their customers' expectations. This book also provides examples of companies that provide Exceptional Customer Service.
TITLE: Exceptional Customer Service
AUTHOR: Lisa Ford
SKU: 9781605500386
PUBLISHER: Adams Media Corporation
DATE PUBLISHED: 25/09/2009
PLACE PUBLISHED: United States
PAGES: 224
BINDING: Paperback / softback
LANGUAGE: English
DIMENSIONS: 152 mm x 229 mm x 18 mm
WEIGHT: 204 gr
