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Exceptional Customer Service - Lisa Ford
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Exceptional Customer Service - Lisa Ford

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Product details

Condition
New
Location
South Africa
Product code
9781605500386
Bob Shop ID
620275164

Shows management how to not merely give good service but how to exceed their customers' expectations. This book also provides examples of companies that provide Exceptional Customer Service.

TITLE: Exceptional Customer Service

AUTHOR: Lisa Ford

SKU: 9781605500386

PUBLISHER: Adams Media Corporation

DATE PUBLISHED: 25/09/2009

PLACE PUBLISHED: United States

PAGES: 224

BINDING: Paperback / softback

LANGUAGE: English

DIMENSIONS: 152 mm x 229 mm x 18 mm

WEIGHT: 204 gr

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