| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |

1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
The Giada DF612 model incorporates Intel's 12th-Gen processors, specifically the i5-1235U. These processors offer a significant performance boost of 19 percent compared to the current 11th-gen "Rocket Lake" processors. The DF612 model is equipped with the Intel vPro and TPM 2.0 features, which provide enhanced productivity, remote manageability, and data security.
The DF612 model is compatible with Intel® integrated Iris® Xe GPU, specifically for Core i5 and i7 processors. The device has the capability to deliver a maximum resolution of 8K (7680 x 4320@60 Hz) through its DP1.4 port. It can support two 4K displays (4096 x 2304@60Hz) using its two HDMI2.0 ports. It is an excellent option for large-format displays and kiosks used 24/7.
The fanless design of a passive thermal cooling system reduces the failure rate and ensures that the device operates silently and remains dust-free. The Giada® device is designed to be used in mission-critical applications.