| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |

1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
The Giada VM27 is based on Intel® IOTG roadmap with 7+ years lifespan. It supports Pentium® quad-core N6415 and Celeron® dual-core N6210 processors. The onboard dual-channel LPDDR4 and eMMC5.1 storage ensure its stable operating in harsh environments. The player adopts Intel® UHD Graphics for 10th Gen Intel® Processors and it has up to 2x performance improvement in graphics over previous generation. It supports vivid dual 1080p video or one 4K video decoding. Its HDMI 2.0a and DisplayPort 1.2 ports can also support resolutions up to 4096 x 2160@60Hz. With a passive thermal cooling system, the fanless design reduces the failure rate and makes the device running with noise-free and dustproof. It enables this Giada® device applicable in mission critical applications.