| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
The Grandstream WP816 is a cordless Wi-Fi IP phone designed for mobile professionals in sectors such as retail, healthcare, logistics, and security. This dual-band Wi-Fi 6 (802.11ax) phone supports two SIP accounts and two lines, offering flexible communication options. HD audio, dual microphones with Acoustic Echo Cancellation (AEC), and Noise Shield Technology ensure high-definition voice quality. Integrated Bluetooth enables headset connectivity, while a configurable push-to-talk button and emergency button enhance functionality. An onboard accelerometer adds further flexibility. A 1500mAh battery provides up to six hours of talk time and 120 hours of standby. The device is easy to manage through centralised provisioning on Grandstream's GDMS platform.Key featuresDual-band Wi-Fi 6 (802.11ax) with advanced roaming supportSupports 2 SIP accounts and 2 linesHD voice with dual microphones, AEC, and Noise Shield TechnologyIntegrated Bluetooth and accelerometer1500mAh rechargeable battery (6 hours talk, 120 hours standby)Push-to-talk button, emergency button, and 3.5mm headset jackCentralised provisioning via Grandstream Device Management System (GDMS)
