| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |

1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
The Grandstream GWN7803PL-PRO is a 24-port Layer 2++ managed PoE switch engineered for small and medium-sized businesses requiring a high-performance and secure network backbone. This switch provides 24 Gigabit Ethernet ports and 6 Gigabit SFP+ ports for high-capacity 10Gbps fibre uplinks, accommodating demanding network traffic. With a total power budget of 400W, the GWN7803PL-PRO supports dynamic PoE allocation across all ports. It includes 8 ports compatible with the 802.3bt (PoE++) standard, delivering up to 90W per port, and 16 ports compatible with 802.3af/at (PoE/PoE+), ideal for powering devices such as high-performance access points, IP cameras, and VoIP phones. Advanced network control is facilitated through features like static routing for network segmentation, QoS for traffic prioritisation, and IGMP Snooping to optimise multicast performance. Security is addressed with a suite of features including ARP Inspection, IP Source Guard, DoS protection, and port security. Management is versatile, with options including a local web UI, CLI, and Grandstream's free cloud management platform, GWN.Cloud, which allows for centralised configuration and monitoring.