| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |

1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
The Grandstream GWN-SM-10G is a single-mode SFP+ transceiver module designed for 10 Gigabit Ethernet networks. It supports transmission distances up to 10km over single-mode fibre. This module is compatible with Grandstream GWN series access points and switches, providing reliable high-speed connectivity for enterprise deployments. It operates at 1310nm wavelength and complies with SFP+ MSA standards for plug-and-play installation.