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Prompts are an advanced Bob Shop selling tool that can be used to up sell or obtain additional information from Buyers when they complete an order on the Bob Shop website. Sellers can configure prompts to optionally add additional charges to the total order amount should a Buyer select a particular prompt option. The ways in which prompts can be used is virtually endless however following are a few examples:

• Asking (prompting) the Buyer whether they would like their item packaged in a gift box.
• Offering the Buyer additional ink cartridges with a printer purchase.
• Requiring the Buyer to select a t-shirt size e.g. small, medium or large.
• Finding out some additional information from a Buyer e.g. a note to the receiver if the item is a gift.

Prompts can be configured to be mandatory or optional for Buyers to select and are set on a per item / listing basis so that if a Buyer has an order with multiple items from the same Seller the Buyer will be prompted on a per item level. The easiest way to set up a prompt is to use the copy and edit a sample prompt. Once you have prompts set up, when you create new item listings you will be able to assign one or more prompts to that listing so that when a buyer goes through the order process they will be “prompted” with the relevant prompt options.