| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |

1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
2.8 mm, horizontal FOV 112.1°, vertical FOV 60.0°, diagonal FOV 132.2°
4 mm, horizontal FOV 90.2°, vertical FOV 48.6°, diagonal FOV 107.6°
50 Hz: 25 fps (1920 × 1080, 1280 × 720)
60 Hz: 30 fps (1920 × 1080, 1280 × 720)
50 Hz: 25 fps (640 × 480, 640 × 360)
60 Hz: 30 fps (640 × 480, 640 × 360)
Main Stream: H.265/H.264/H.264+/H.265+
Sub-Stream: H.265/H.264/MJPEG