| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
[Bullet channel]: 0.0005 Lux @ (F1.0, AGC ON), 0 Lux with light;
[PTZ channel]: Color: 0.005 Lux @ (F1.6, AGC ON), B/W: 0.001 Lux @ (F1.6, AGC ON), 0 Lux with IR
[Bullet channel]: Horizontal field of view: 106.1°, Vertical field of view: 56.8°，Diagonal field of view: 126.5°;
[PTZ channel]:
Horizontal field of view: 54.8° to 2.8° (wide-tele),
Vertical field of view: 31.4° to 1.5° (wide-tele),
Diagonal field of view: 62.2° to 3.2° (wide-tele)
