Main centres: | 1-3 business days |
Regional areas: | 3-4 business days |
Remote areas: | 3-5 business days |
How People Tick: A Guide to Over 50 Types of Difficult People and How to Handle Them 2nd Edition (Paperback)
Condition: Pre-owned; Very Good (VG)
Author: Mike Leibling
ISBN: 9780749454593
This new edition of How People Tick is a practical guide to over 50 types of difficult people such as Angry People, Blamers, Impatient People, Workaholics and Gossips. Each difficult situation is described, how it happens is analysed, and then strategies to help you deal with the problem are suggested. Disruptive behaviour patterns can be addressed once and for all, instead of having to handle one-off 'difficult' events, time and time again.