 
        | Main centres: | 1-3 business days | 
| Regional areas: | 3-4 business days | 
| Remote areas: | 3-5 business days | 
 David Oliver looks at the vital principles of good negotiation, a skill essential for improved business performance and better business relationships. Full of tips, tools and techniques, "How to Negotiate Effectively" explores every aspect of the negotiation process, including: tactics and counter-measures, handling deadlock, making concessions, enhancing your authority, getting the best deal, identifying true decision-makers, and spotting buying signals.
David Oliver looks at the vital principles of good negotiation, a skill essential for improved business performance and better business relationships. Full of tips, tools and techniques, "How to Negotiate Effectively" explores every aspect of the negotiation process, including: tactics and counter-measures, handling deadlock, making concessions, enhancing your authority, getting the best deal, identifying true decision-makers, and spotting buying signals.| By: | David Oliver | 
| Pages: | 170 | 
| Publisher: | Kogan Page | 
| Format: | Paperback - Trade | 
| Isbn: | 0-7494-6170-5 | 
| Isbn13: | 978-0-7494-6170-6 |