| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
Brand New & Sealed with Manufacturer Warranty
HP 3-year Active Care NBD Onsite Desktop Hardware Support U18HWE
Keep your hardware protected with 3-Year Active Care Next Business Day On-Site for Desktops from HP. Providing 3 years of coverage, this manufacturer support plan provides next business day on-site hardware support following remote diagnosis. Replacement parts and materials are included in the support plan, as are formal escalation procedures and management with access to electronic support information and tools. Plus, take advantage of predictive support with proactive alerts and notifications, as well as hardware monitoring for fleet devices.
Please note, to take advantage of this warranty, your hardware must currently be under its native warranty. Service starts on the date of your hardware purchase, and service levels and response times may vary depending on your geographic location.
Fast Response Time
Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.
High Device Uptime
Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.
Quick Resolutions
Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.
Compatibility
This support plan is compatible with HP Pro Mini 400 G9, Pro Small Form Factor 400 G9, ProDesk 400 G6 Desktop Mini, ProDesk 400 G7 Small Form Factor, and ProDesk 405 G8 Desktop Mini computers.
