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HP 3-year NBD Response Onsite w/Accidental Damage Protect/Defective Media Reten HW Support Warranty
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day1 Onsite Service with Accidental Damage Protection and Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next business day, help is there when you need it—so you can get back to work.
Protect against accidents
Accidents happen. In the event that peril finds your PC, don't worry—accidental damage protection covers spills, drops, falls and more.
Stay in control of your data
Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.
Support you can count on
Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
We'll be there the next business day
- Remote problem diagnosis and support
- Next business day[1] onsite hardware support
- Replacement parts and materials included
- Formal escalation procedures and management
- Access to electronic support information and tools
- HP remote system access and support
- Accidental Damage Protection
- Defective Media Retention
Specifications
Support type: Onsite repair
Additional support option: Accidental damage protection; Defective media retention
Duration: 3 years
Response time: Next business day response
Coverage window: Standard workdays - 9 hours
Place of service: Onsite
Service method: Onsite repair
Warranty coverage: In warranty
Additional information: Excludes external monitor
Additional support option: Accidental damage protection; Defective media retention
Care Pack type: Electronic
Coverage period (month): 36
Coverage window: Standard workdays - 9 hours
Datasheet publication number: 4AA5-6385
Duration: 3 years
Place of service: Onsite
Response time: Next business day response
Service features, header: Access to electronic support information and tools
Service features, header: Accidental Damage Protection
Service features, header: Defective Media Retention
Service features, header: Formal escalation procedures and management
Service features, header: HP remote system access and support
Service features, header: Next business day[1] onsite hardware support
Service features, header: Remote problem diagnosis and support
Service features, header: Replacement parts and materials included
Service method: Onsite repair
Support type: Onsite repair
UNSPSC code: 81111812
Warranty coverage: In warranty
Warranty type: S
