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HP 5-year Next Business Day Onsite Notebook Hardware Support Warranty with Defective Media Retention UL659E
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next business day, help is there when you need it—so you can get back to work.
Features
- Remote problem diagnosis and support
- Next business day onsite hardware support
- Replacement parts and materials included
- Formal escalation procedures and management
- Access to electronic support information and tools
- HP remote system access and support
- Defective Media Retention
Benefits
- We'll be there the next business day
- In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.
- Support you can count on
- Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
- Help is on the line - or at your door
- Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.
- Stay in control of your data
- Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.
Technical Specification
Support type: Onsite repair
Additional support option: Defective media retention
Duration: 5 years
Response time: Next business day response
Coverage window: Standard workdays - 9 hours
Place of service: Onsite
Service method: Onsite repair
Warranty coverage: In warranty
Care Pack type: Electronic
Additional information: excludes external monitor
Countries/Regions Available: South Africa
Products Covered By This HP Care Pack Service
- HP Business Notebook - HP mt6xx/4xx/3xx/2xx Mobile TC Series 1/1/0 Warranty
- HP Business Notebook - HP ProBook 4xx G10- 1/1/0 Warranty
- HP Business Notebook - HP ProBook 4xx G10- 1/1/1 Warranty
- HP Business Notebooks — Previous Series - HP Global Specials HP ProBook 4xx
- HP Business Notebooks — Previous Series - HP ProBook 11 Education Edition NB/X360 1/1/0 Warranty
