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HP 5-year Onsite w/Predictive Detection Alerts/DMR/TRV Periph Notebook Support U84ZTE
Limit interruptions with remote support and convenient onsite repairs all thanks to AI-powered predictive issue detection, alerts and automation.
- Predictive AI-powered insights and proactive onsite support
- End user alerts and automated IT ticketing
- Remote problem diagnosis and support
- Onsite repair or replacement, anywhere work happens
- Solution Care Pack
- Defective Media Retention
- Travel Support
Fast response times
Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
Quickly resolve device issues for users
Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
Specifications
Support type: AI-powered insights w/onsite repair
Duration: 5 years
Response time: Next business day response
Coverage window: Standard workdays - 9 hours
Place of service: Remote and Onsite
Service method: Onsite and Predictive Support
Warranty coverage: In warranty
Care Pack type: Electronic
Additional support option: Defective media retention; Travel coverage; PC Solution
Product type: Care Pack
Products Covered By This HP Care Pack Service:
- HP Business Notebook - HP EliteBook 1xxx G11+ 3 year Warranty
- HP Business Notebook - HP EliteBook Ultra 3 year Warranty
- HP Business Notebook - HP EliteBook X / AI - 3 year Warranty
