| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |

1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.


IMOU Bullet 2E offers 2 different camera pixel options so you can choose the one that suits you best.


Designed with an IP67-certified all-metal case, the IMOU Bullet 2E outdoor security camera can withstand severe environments, including high shock and vibration, wide temperature variations and exposure to high particulate content and water ingress. It remains reliable whether it's raining, sunny, snowing or foggy, ensuring continuous protection.

The compact and sleek design of this device enables it to fit seamlessly into any corner making installation a breeze. Whether you choose to install it at the front door or place it in the back garden, this versatile device ensures comprehensive coverage of every nook and cranny in and around your house.

Advanced night vision technology empowers this security camera to proactively surveil expansive areas adverse weather conditions, even in complete darkness or fog with a range extending over 30m on moonless, cloudy nights.

A home security system equipped with IMOU cameras allows seamless integration with various sensors. When any part of the security system such as a door contact, glass-break or motion sensor is triggered, the cameras initiate recording. This ensures that the cameras capture every event on your property enhancing the overall security and monitoring capabilities of your smart home.





IMOU Protect is a subscription service that is able to empower your IMOU products with advanced cloud computing technology and upgrade your security experiences.
Cloud Storage
Up to 30 days of unlimited history storage, put your home security in your phone from now on.
Enhanced AI Detection
The supercomputing power in the cloud will provide more than 200 times the computing power of the built-in chip for all cameras. It also can amplify the object types that can be detected. With elevated accuracy, you won't be bothered with false alarms.
Share Device to More Users
Share your device control permission with more family members or friends, with IMOU Protect, you can share your device with up to 20 people.