Intensive Customer Care - Paul Dorrian
Secondhand
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Product details
Condition
Secondhand
Location
South Africa
Product code
17081-17130 BOX350 (445766124288889)
Bob Shop ID
614888725
Title: Intensive Customer Care
Author: Paul Dorrian
Publisher: Penguin Random House South Africa
Year: 1996
Number of pages: 196
ISBN: 9781875015870
Synopsis: Intensive customer care explains how to retain customers and establish lifetime relationships with them; how to develop customer care strategies and action plans; and how to create service systems that work.
Condition: Used
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