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i purchased the dvd, then the parcel gets sent to the wrong adress and I must then track it down. then he starts calling you names. Totally unproffetional, WHO"S THE CHOP NOW!!!!! - - - - - - - to your reply check your e-mails (re-mailed it) and you'll see that you were wrong !!!!! The negative rating stands!!!!!And administration has been contacted so sort it out with them now. bye cry baby
