like i said robyn im so sorry about the rating because the item was excellent!!i use my husbands email at work, so i dont recieve all my mail, i think if he sees bid or buy mail he deletes it, sorry!! the refund is not necessary. see if you can get me another bracelet like that one, i can do the transfer , and we will call it a day! really if you have another one, i realy want to buy it, i love it!! thank u for your response, kind regards , candice Responded 19 Feb 2008