Shocking service, transaction took forever as an enquiry regarding a rate to courier item was not responded to timeously. Item NOT as indicated in image, despite comments to the contrary. This is a seller more focused on ratings than service.
Firstly...let's get a few things straight ! The size of the crystal AND the length of the thong are both clearly indicated in the description. Secondly, the cord holder is exactly the same one as in the image as that is where I took the photo from ! The clasp was functioning fine when I packed it but as with all my products if there is a defect I would gladly replace it. Lastly, your ABSA payment was done on 14/2, reflected on my account on 16/2 and it was sent on 16/2!! Ratings don't lie ! Responded 26 Feb 2006
Order was "forgotten" for a week, but human error (and pc's for that matter) understood and forgiven after a humble apology from seller after error realised. Product acceptable.
Jip, guilty as charged. I changed PC's and started a new program at work. I know that is no excuse and I appreciate you understanding. I apologised immediately and included a gift with the parcel. Responded 13 Mar 2005